FAQ
Q1. Are you a factory or trading company?
A1. we are factory located in Foshan city and running trading company too.
Q2. How to get a samples?
A2. Sample is acceptable, and we will try our best to offer you sample in 10 days.Please contact with us to order .You can get your sample quickly.
Q3. How about the packing & shipping?
A3. 5 layers strong carton and foam for package, if you have anyother requirements please feel free to contact with us.
Q4. Is it possible to add client's logo on the products ?
A4. Yes, OEM service is acceptable.
Q5. How long for mass production?
A5. It is 30 days after order confirmed normally .But for special order or project order, please discuss with our sales team for further information.
Q6. Can we combine many items assorted in onecontainer in my first order?
A6. Yes, you can. But the quantity of each ordered item should be very close to our MOQ and onlymaximum 6 items assorted are followed per 20ft container, 12 items per 40ft container
Q7. How about the after-sales service?
A7.We will be online all day long, any questions please feel free to contact with us, we`ll try our best to help you.
Q8. What is your payment term?
A8. 1) 30% advance T/T, 70% before shipment. 2) 100% L/C at sight
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